![]() Backblaze then generates a custom installer bound to your account, which downloads and installs quickly. Signing up for Backblaze only requires an email address and password. ![]() If you enabled the B2 cloud storage capability on your account, there are additional steps for canceling that.īackblaze offers a support ticket system with responses within 24 hours, and a live chat system that is available most working hours (Pacific Time) during weekdays. This is a more complicated process than other online backup services. To cancel your Backblaze account, users need to delete all active backups for the account on the Preferences page on the web, remove unused licenses on the Overview page, and then delete their account on the My Settings page. ![]() With Carbonite Safe, for example, you need to uninstall the software from the original PC before you install it on a new one. Other services with single device licenses work similarly. If you choose to inherit the backup state, Backblaze will remember the files you backed up on the prior system, to avoid duplication. When you transfer the license, Backblaze deletes your backed-up files and you start anew. It is possible to change which device is associated with Backblaze by either transferring the license or inheriting the backup state on the new device. Other services, including SpiderOak and Acronis True Image, let you add multiple computers and mobile devices to one account. So, if you need to back up five different computers, the cost increases to $300 per year. ![]() However, with Backblaze, you'll have to get licenses for each computer you want to protect. Backblaze's unlimited storage is generous, especially compared with SpiderOak One, which charges $69 annually for just 150GB of space. ![]()
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